What makes WhirlWind perfect for Appliance Servicers?
End-to-End Service Workflow Management
From the first call to the final invoice, WhirlWind gives your service team everything they need to get the job done right:
- Schedule and dispatch techs in just a few clicks
- View availability by technician, zone, or skill set (coming)
- Track job progress in real time when your Techs use the Service App
- Add notes, photos, and parts used on each ticket
Powerful Mobile Tools for Field Techs
No clipboards. No confusion.
- Access job details and history from a phone or tablet
- Capture customer signatures instantly
- Update job status and parts used from the field
- Sync everything back to the office in real time (including requesting of parts)
Parts and Inventory Tracking, Built In
Track service parts, whether they’re on the truck, in the warehouse, or special-ordered.
- Real-time parts availability and usage
- Automatic restock alerts
- Link parts directly to service tickets and invoices
Integrated Invoicing and Accounting
No more chasing paper or double entry.
- Generate invoices on the spot or back at the office
- Tie service revenue and parts usage directly so your accounting is accurate
- Get paid faster with built-in payment tools (including taking payment in the field - coming)
No more chasing paper or double entry.
Better Customer Communication
Keep your customers in the loop, and coming back:
- Appointment reminders by email
- Job completion notifications
- Service history tracking for every customer
- Share quotes, photos and notes with your customers
Reporting & Analytics
See reports that help prevent missed follow-ups
